Comments on: Samsung LN26B360 26-Inch 720p LCD HDTV

By: Shirley A. Danforth

Shirley A. Danforth — Sat, 31 Oct 2009 21:48:18 +0000

This TV shipped very fast by FEDEX. Easy to set up. Great picture. Thank you Amazon for having it on your site.

I’ve been buying from Amazon for 15 years and have always been very pleased with your service.
Rating: 5 / 5

By: JustMe

JustMe — Sat, 31 Oct 2009 20:25:56 +0000

First, the LCD TV screen went dead after only 3 months . People on the internet say it is because of Samsung supplier changing capacitors quality in the power supply. Then I could not return and replace at Walmart where I bought it. Then after navigating the difficult service request web pages on the Samsung site, I finally put in my credit card number for shipping costs back to the service center 200 miles away, and their server froze and did not complete the transaction. Now I do not know if the service request went through and I will get the shipping label I paid for, or if I have to start over and go through the whole process again. I think it is time to take this to the people, and write some poor reviews on the web. Shame on you Samsung!
Rating: 1 / 5

By: wlkalong

wlkalong — Sat, 31 Oct 2009 18:56:25 +0000

Do not buy a Samsung TV. My 40 inch Samsung LCD lasted just a little over 2 years. According to multiple internet sites

Samsung built a bunch of LCD TV's with bad capacitors that fail after a year or more (right after warranty is over).

You can do a simple Google search and find many people who have had the same problems. After a year or two, the TV's

no longer turn on. Samsung has been made aware of this issue, but refuses to correct the problem. There are multiple

sites that even tell you exactly how the problem is corrected. I am sure the number of people with this problem will

increase as time goes by. Even with the extended warranty, it is not worth the hassle of buying a large TV from a

company that does not support its products. I did a lot of research before choosing a Samsung, but since it was

early in the production cycle, the problem did not appear. Don't take a chance, get another brand. Rating: 1 / 5

By: J. George

J. George — Sat, 31 Oct 2009 18:37:07 +0000

I love this TV. This is my second Samsung for the house and I’m very happy with both.
Rating: 5 / 5

By: Amy M. Gorman

Amy M. Gorman — Sat, 31 Oct 2009 18:33:37 +0000

I received this TV as a Christmas gift. It is in our bedroom and get very gentle use. In fact, many times days go by when it isn’t even turned on at all. It already doesn’t work Less than four months old and the picture doesn’t always come on. The best part is, that to have it fixed, I have to pay for “proper shipping materials” to send it to them, do without for two to three weeks, and then get it back. If it is damaged in shipping and they determine it is because it wasn’t packed “correctly” they won’t fix it. So I get to pay fifty bucks in packing materials so that I can get a new TV fixed. GREAT POLICY!!!!

I will never buy a Samsung ANYTHING again.
Rating: 1 / 5